How to remove “Ads by CinPL2.3c” virus (Guide)

“CinPL2.3c” is an adware program that is commonly bundled with a variety of free software that you can download from the Internet. CinPL2.3c is considered an adware program because displays pop-up ads and offers related to your web browsing habits on the website that you are visiting.
CinPL2.3c virus

What are the “CinPL2.3c” Ads?

CinPL2.3c is frequently categorized as an adware program it takes control of the Web browser and does things the user may not have specifically requested. For example, it will display coupons and advertising banners on the websites that you are visiting. Furthermore, CinPL2.3c ads will open each time your start your web browser pop-up advertisements that appear independently outside the context of the program, website, or other source the advertisements are promoting.

How Did I Get the “CinPL2.3c” virus?

Perhaps you installed a free software that had bundled within their installer the CinPL2.3c, such as Language Learning, ClickDownload, DealFinder, Yontoo or FBPhotoZoom. Any of these products can install the CinPL2.3c ads.
What’s even more likely is that you installed some other application which came with the CinPL2.3c adware and you didn’t notice when it got installed—you failed to uncheck it as an optional ride-along during the install process of something you actually wanted. Several applications distributed on CNET’s have CinPL2.3c adware bundled in, for example. When installed, it hooks itself into Windows, Internet Explorer, Firefox and Chrome, making it difficult to remove.

It is important to note that CinPL2.3c is not a computer infection that is installed through exploits or infections, but rather it is bundled along with free software that you download off the Internet. Therefore, it is important that you pay attention to the license agreements and installation screens when installing anything. If an installation screen offers you Custom or Advanced installation options, it is a good idea to select these as they will typically disclose what other 3rd party software will also be installed and allow you to opt out of them. Furthermore, If the license agreement or installation screens state that they are going to install a toolbar or other unwanted adware, it is advised that you cancel the install and not use the free software.

How to remove “CinPL2.3c” ads (Virus Removal Guide)

STEP 1: Uninstall the “CinPL2.3c” program from Windows

The “CinPL2.3c” are caused by a potentially unwanted program that may have been installed on your computer. In this first step, we will try to identify and remove the “CinPL2.3c” malicious program from your computer.

  1. In Windows 7 and Windows Vista click on the Start button to open your Start Menu. The Start button looks like this: [Image: Windows 7 Start button] Windows 7 Start Button. When the Start Menu opens click on the Control Panel menu option.
    [Image: Control Panel option in Windows 7]
    In Windows 8, click on the Control Panel app in the Windows 8 Start Screen. Then scroll to the bottom and click on the More Settings option.
    You can also open Control Panel by swiping in from the right edge of the screen, tapping Search (or if you’re using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Control Panel in the search box, and then tapping or clicking Control Panel.
    [Image: Control Panel in Windows 8]
  2. When the Control Panel window opens click on the Uninstall a program option option under the Programs category. This option is shown by the arrow in the image below. If you are using the Classic View of the Control Panel, then you would double-click on the Programs and Features icon instead.
    [Image: Click on Uninstall a program]
  3. You will now be at the Programs and Features, or Uninstall or change a program, screen as shown below. From this screen you will need to uninstall: CinPL2.3cNetwork System Driver, MediaBuzzV11, MediaPlayerV1, WebenexpV1 and any other unknown programs from your computer.
    Remove CinPL2.3c from Windows

STEP 2: Remove CinPL2.3c Ads from Internet Explorer, Firefox and Google Chrome with AdwCleaner

In this first step we will run a scan with AdwCleaner to remove CinPL2.3c browser extension from Internet Explorer, Firefox and Google Chrome.

  1. You can download AdwCleaner from the below link:
    ADWCLEANER DOWNLOAD LINK (This link will automatically download the AdwCleaner utility on your computer)
  2. When AdwCleaner has finished downloading, please double-click on the AdwCleaner.exe icon that now appears on your desktop. If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
    [Image: Double-click on the AdwCleaner icon]
  3. Now click on the Scan button in AdwCleaner to scan you PC for adware.
    [Image: Click on the Search button to remove CinPL2.3c adware]
  4. To remove CinPL2.3c malicious files that were detected in the previous step, click on the Clean button.
    [Image: Click on Clean button to remove CinPL2.3c virus]
  5. AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer.
    [Image: AdwCleaner removing adware]

STEP 3: Run a computer scan with Malwarebytes Anti-Malware Free to remove CinPL2.3c virus

Malwarebytes Anti-Malware Free utilizes Malwarebytes powerful technology to detect and remove all traces of malware including worms, trojans, rootkits, rogues, dialers, spyware and more.

  1. You can download the latest official version of Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (A download page will open in a new window)
  2. After you have downloaded Malwarebytes Anti-Malware, double-click on mbam-setup-2.0.x.xx.xx file to start the installation process.
    When the installation begins, keep following the prompts in order to continue with the installation process.
    [Image: Install Malwarebytes on your computer]
  3. Malwarebytes Anti-Malware will now start and you will be at the main screen as shown below. To perform a system scan, please click on the Scan Now button.
    [Image: Click on the Scan Now button]
  4. If there is an update available for Malwarebytes, the program will prompt you as shown in the image below.
    [Image: Click on the Update Now button]
    Please click on the Update Now button to update the programs definitions before you perform a scan. When the update has finished, Malwarebytes Anti-Malware will automatically start to scan your computer.
  5. Malwarebytes Anti-Malware will now start scanning your computer for malware as seen below.
    [Image: Malwarebytes Anti-Malware while scanning for malware]
  6. When Malwarebytes Anti-Malware is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different than what is shown in the image below.
    [Image: Malwarebytes Anti-Malware scan results]
    You should now click on the Apply Actions button to remove all the listed malware. Malwarebytes Anti-Malware will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

STEP 4: Double-check for CinPL2.3c adware infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.).

  1. You can download the latest official version of HitmanPro from the below link.
    HITMANPRO DOWNLOAD LINK (A download page will open in a new window)
  2. Double click on the HitmanPro.exe file to start the HitmanPro and then follow the prompts to start a system scan with this program.
    [Image: hitmanpro-scanning.png]
  3. HitmanPro will start scanning your system for CinPL2.3c virus. Depending on the the size of your hard drive, and the performance of your computer, this step will take anywhere from 5 to 10 minutes.
    [Image: hitmanpro-scanning.png]
  4. Once the scan is complete,a screen displaying all the malicious files that the program has found will be shown as seen in the image below.After reviewing each malicious object click Next.
    [Image: HitmanPro detecting CinPL2.3c malicious files]
  5. Click Activate free license to start the free 30 days trial and remove CinPL2.3c virus.
    [Image: hitmanpro-activation.png]
  6. HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the CinPL2.3c adware from your system. In this scenario, always confirm the reboot action to be on the safe side.

(OPTIONAL) STEP 5: Reset Internet Explorer, Firefox and Chrome to their default settings to remove CinPL2.3c Ads

If you are still having issues while trying to remove CinPL2.3c pop-up ads from Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings.

Reset Internet ExplorerReset Mozilla FirefoxReset Google Chrome
  1. Click on the Gear icon, also known as the Action or Tools menu, located in the upper right hand corner of your browser window. When the drop-down menu appears, select Internet options.
    Picture of Click the Gear Icon and Select Internet Options
  2. Internet Explorer’s Internet Options dialog should now be displayed, overlaying your browser window. Click on the Advanced tab, circled in the example below.
    Picture of  Advanced tab in Internet Explorer
  3. The Advanced Options tab should now be displayed. Towards the bottom of this tab is a section labeled Reset Internet Explorer settings. Click on the Reset button, found within this section.
    Picture of Internet Explorer Reset button
  4. The Reset Internet Explorer Settings dialog, shown in the example below, should now be displayed. Place a check mark next to the Delete personal settings option, highlighted in the example below, then click on the Reset button to initiate this process.
    Picture of Reset Internet Explorer to default settings
  1. To reset Firefox to its default settings, type about:support in your address bar to bring up the Troubleshooting information page.
    [Image: Type about:support in the URL bar]
  2. Firefox’s Troubleshooting Information page should now be visible, displayed in a new tab or window. To reset your browser to its default state, click on the Reset Firefox button.
    [Image: Click on the Reset Firefox button]
  3. A confirmation dialog should now be displayed, asking if you want to reset Firefox to its initial state. To initiate the process, click on the Reset Firefox button.
  1. Click the Chrome menu Chrome menu on the browser toolbar, located in the upper right hand corner of your browser window, then select Settings.
    Picture Chrome settings menu
  2. Scroll down to the bottom to click Show advanced settings.
    Picture of Show advanced settings in Google Chrome
  3. Scroll down to the bottom of that page and click Reset browser settings to reset Chrome to its default settings.
    Reset Chrome to remove CinPL2.3c
  4. A confirmation dialog should now be displayed, asking if you want to reset Chrome to its initial state. To initiate the process, click on the Reset button.
    Picture of Revert Chrome to default settings